Withdrawals Back to Your Mobile Wallet
When you want to move winnings out, the withdrawal section is in the same cashier area as your deposits. We send payouts back to the same wallet type you used to deposit — bKash to bKash, Nagad to Nagad, Rocket to Rocket — so there is no mismatch between your account and your wallet. Your account must be verified before a withdrawal
is processed; if verification is pending, we will let you know exactly what to submit. Processing times depend on the payment rail and your account status at the time of the request.
- Open the withdrawal tab — Go to the cashier, select the withdrawal tab, and choose your wallet method from the available options.
- Enter the amount and your wallet number — Type in the amount you want to withdraw and confirm the mobile wallet number registered to your account.
- Complete any verification step — If your account requires a document check before this withdrawal, upload what is needed directly from the cashier screen.
- Receive funds in your wallet — Once the withdrawal is approved, the amount moves to your bKash, Nagad or Rocket wallet. Check your wallet transaction history to confirm.